Failed to import Computer Information 1

Use the same NIC for multiple devices

The scenario of my SCCM 2012 R2 environment. When I use a USB to Network Adapter to connect multiple devices, I keep getting the message “No task sequence available” after the first successful installation.

An example is a Microsoft Surface Pro 3 and 4 that do not have a built-in network card.

This is because the hardware address is linked to the naming of the device, which may only occur once.

To resolve this, you need to ignore the duplicate hardware identifiers.

failed to import computer information
confirm remove existing unknown device in system center configuration manager e1643733350437
remove existing unknown device in system center configuration manager
adding duplicate hardware identifiers within hierachy settings e1643733372565

Go to Administration / Site Configuration / Sites and click Hierarchy Settings at the top.
Open the Client Approval and Conflicting Records tab.

In the Duplicate Hardware identifiers section click on Add to add an MAC address.


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